Financial Services Firms
With a background in Financial Services, we work with organisations like stockbrokers, banks, investment managers, financial advisers, FinTechs and RegTechs.
Teams we've supported
Traders
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Trading analytics
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Position reporting
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Management Information​
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Research & Sales
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Process automation
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Client interest and engagement analytics
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Comment and trading insight generation
Finance
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Commission and revenue reporting
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Profitability and budget reports
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Cashflow forecasting
Operations
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Process automation
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Settlement exception handling
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Dashboards
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Management Information
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Compliance
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Process and reporting automation
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Control implementation
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Support & IT
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Incident analytics and repeat Incident identification
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Automated email escalation, Knowledge curation and case updates
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Identification of hidden Problems
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Change, Alert and system performance analytics
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Customer sentiment analysis
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"Like most firms, we have data across various systems, and lots of manual processes involving Spreadsheets. Dark Spark not only plugged a technical gap, but also helped our understanding of the space. They showed us how products we are already licensed for, could quickly automate repetitive human tasks. They helped us capture and prioritize our requirements, which were in different corners of the business.
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Their agile approach, trying to deliver something tangible every two weeks, really suited our culture. They are a great group to work with – pro-active, positive, adaptable. They brought a real energy to the office. They have left us with over a dozen valuable solutions used daily."
Stockbroker
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